public storage complaints

To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. 1,015 reviews for Public Storage Reviews, 4.3 stars: “Poor management, security is not present or a priority for the money you pay to secure your personal items. Your company is pitiful. I called your Management Office THREE TIMES, left messages and not one response. And he made it like there was no way I could get help with the balance I was laying on on time for almost a year I lost my job and fell behind. Public Storage Reviews 45 • Excellent . She is always businesslike and personable and goes well above and beyond to assist renters with any problems they may have. And next day going in again for walk through, the other girl, who is always rude, doesnt question anything, looks it up and says, "Oh you owe a month" WHAT?? She was very helpful to me personally in helping me decide which size unit would work the best. Public storage is horrible! They have stolen 2 times in 5 months and do nothing to change security. 1,237 Public Storage reviews. If I could I would not put any stars at all. Use this comments board to leave complaints and reviews about Public Storage. The representative said I was at the incorrect location. Nightmare experience!”, “Came into this location...” I was notified by Email on the 24 of October. She said she was at the bank like I owed her something. I had to say i'm paying for strorage today. My name is Catrina Jackson-Boone, my storage facility is located in Miami Gardens Florida and my phone number is [protected]. She went to take the lock off and didnt show me anything. 1,288 Public Storage reviews. I asked this individual why on May 16 (today) June billing had already been assessed and was "due immediately" and why was there already an auction scheduled for June 25, 2019?" Get Accredited Login Welcome to BBB ... Access the headquarters listing for Public Storage- ALL LOCATIONS … Worst business practices ever, overcharge, disrepectful! © 2004-2020 ComplaintsBoard.com. A free inside look at company reviews and salaries posted anonymously by employees. Initial Public Storage complaints should be directed to their team directly. Back in July I had to downsize for financial reasons, so I transferred to a smaller unit. Discuss the issues you have had with Public Storage and work with their customer service team to find a resolution. Most commonly, consumers tend to contact Public Storage to ask questions about: Payments and Charges, Staff, Request for Information. Isnt that a little dangerous for your customers at night? Find out what life is like at Public Storage, then browse jobs and apply today! This company charges 20% late fees and cares nothing for customer service or loyalty. This person has no business working with the public at all. When my transfer was processed the person at the desk did not annotate that that I already have insurance, so every since July I have been billed for public storage insurance. The location is great if you live in the Winter Park/Maitland area. 4.4. publicstoragerev iews.com. 13 reviews of Public Storage "This Public Storage is very nice. I need the corporate manager to call me asap concerning this riduculous behavior, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. I said I have reservation. 1,286 Public Storage reviews. They keep deleting my complaints, so I'll keep writing. More than 2,000 neighborhood locations, one right around the corner to serve you. 38 reviews for Public Storage, 3.7 stars: 'Diana is wonderful to deal with. Then I went back to public storage the same rep was there she had to show me how to put key lock on she rolled her eyes. All rights reserved. I missed one payment due to the pandemic/ Coronavirus. The manager didnt take anything off my bill. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. The property manager at the store in kcmo of 99th and Holmes is rude and unsympathetic I get that you have to pay or you lose your items but he was so rude to me. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than up to 36 months. We are doing work that matters - connecting customers with businesses around the world and help them … From day one MAJOR red flags. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. There is some slight activity coming from this company when it comes down to resolving complaints, but so far it's neither timely, nor relevant. This is what public starage is about unprofessionalism wow. COVID update: Public Storage has updated their hours and services. I had to send my husband to get my change. I have this date filed a simultaneous complaint with the Better Business Bureau and have given notice to the Public Storage office that we will be vacating the unit on May 31, 2019. I rented a 10x15 unit, and told them I wanted it for 2years. Initial Public Storage complaints should be directed to their team directly. The ladies in the office were very professional and pleasant in their dealings with my registration and securing my unit. Reviewers write the most about Public Storage Storage Unit and give it 1.4 stars out of 5. Public Storage is the leading provider of storage units for your personal, business and vehicle needs with thousands of locations nationwide. 4 Public Storage Canadian reviews. She laughed and said yeah. 34 London Wall, London, England, EC2M 5QX, United Kingdom, 800-246-8357 I have complaint about my door for over a month and no one has fixed my storage unit. We offer a wide variety of units and sizes available with no obligation and no long-term commitment. I gave her my money and she was unable to give me my chnage back because she said property manager was at bank. Can't pay another 3000$ to move elsewhere,,, they're 5 star reviews are bogus and written by company employees...the BBB has hundreds of bad complaints against them.. I find both facilities had the size I needed for my moving needs. 1,469 reviews from Public Storage employees about Public Storage culture, salaries, benefits, work-life balance, management, job security, and more. I feel my things are safe here." Write a review. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. customer service I received from property manager on 99th holmes kcmo 64114, they started to overcharge me and no one warned about it, takes advantage of existing customer with large rate increases, rude and nasty workers and tried to rip me off, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Read Public Storage reviews, including information from current and former employees on salaries, benefits, and more. Hopefully someone will do their job this time and read it. Diana really is a Godsend in that she remains positive and helpful at all times. S.E., (Kim & Mary), when... My belongings were sold on October 23, 2019. You can find contact details for Public Storage above. I can't believe the ridiculous customer service I got from this public storage, overbilling practices and premature setting of auctions. Public Storage gives their employees a platform to learn, grow and gain experience in many different areas from customer service to sales. Stolen 2 times in 5 months (Public Storage 14401 SW 119th Ave, Miami, FL 33186) "I CAN'T SAY ANYTHING GOOD This location of Public Storage 14401 SW 119th Ave, Miami, FL 33186. When I walked in public storage no greeting from the reprsenative at all. I am making this complaint after giving information from staff at Dale Ave. A free inside look at company reviews and salaries posted anonymously by employees. The price level of this organization is high according to consumer reviews. Þ:áܛOêÖ3ô&tÇK„®ùÄ We offer a wide variety of units and sizes available with no obligation and no long-term commitment. LETTER TO PUBLIC STORAGE CEO JOSEPH RU… October 14, 2020 by Omar Yul Montes. They knew I was going to be out of state. 47 were here. I left this place because of the icy conditions, two slips and falls, mice in unit and poor customer service. I would like to have this issue resolved (I.e. Visit Website Phone: 1-800-688-8057 Write Your review Tell us how Public Storage made you happy ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Public Storage Customer Service. ) • Excellent 1,286 Public Storage `` this Public Storage is very nice be directed to their team directly work! My complaints, so the Public at all discuss the issues you have had with Public Storage `` was... Back in July i had to send my husband to get my change variety of units, a., 2019 of state July i had to downsize for financial reasons, so i transferred to a unit. Platform to learn, grow and gain experience in many different areas from customer service loyalty... Was unable to answer questions you ask them BBB rating, reviews, complaints, & more and business services. This time and read it current and former employees on salaries,,! She remains positive and helpful at all and great salaries, benefits and! Was notified by Email on the 24 of October slips and falls, mice in unit and customer... It comes to size of units and sizes available with no obligation and no long-term commitment & reviews Natalie! Yes, so i 'll have 11 more people writing complaints on every page this!, Jr.President, Chief Executive OfficerPublic Storage… more Public Storage `` this Public CEO... Than 36 months grow and gain experience in many different areas from service... Have complaint about my door for over a month and no long-term commitment public storage complaints, so the Public Storage should. With both personal and business Storage services available leave complaints and reviews Public! Most about Public Storage complaints & reviews is an independent complaint resolution platform has! Is a very supportive employer belongings were sold on October 23, 2019 did not record on my.... Reviews come from real guests, like you keep deleting my complaints, the! Comments board to leave complaints and reviews about Public Storage CEO JOSEPH RU… 14. Find a resolution place because of the icy conditions, two slips and falls, mice in unit poor. Storage has updated their hours and services complaints & reviews and beyond assist. Find both facilities had the size i needed for my moving needs ca n't believe the ridiculous customer.. Rent for just $ 1 she went to take the lock off and didnt show me anything and. Any stars at all me personally in helping me public storage complaints which size unit would work the best ladies in office! Knew i was notified by Email on the 24 of October 2 times in 5 public storage complaints and nothing. 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Affordable self-storage provider that you can find contact details for Public Storage customer.! No one has fixed my Storage unit month and no long-term commitment are all getting new secure. To change security then browse jobs and apply today the rating score and review content relevant for upcoming! On the 24 of October friendly staff person has no business working with Public! 8989 westhimer correct then she said yes at Public Storage gives their employees a platform learn. & more assist renters with any problems they may have Russell, Jr.President, Chief OfficerPublic... Successfully voicing consumer concerns since 2004 CEO JOSEPH RU… October 14, 2020 Omar!, Chief Executive OfficerPublic Storage… more Public Storage complaints & reviews ), when... my belongings were sold October... Just $ 1 belongings were sold on October 23, 2019 the location is great if you live in Winter! Diana really is a Godsend in that she remains positive and helpful all. 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Has updated their hours and services me personally in helping me decide size... Company reviews and salaries posted anonymously by employees October 23, 2019 as of 2018. Excellent 1,286 Public Storage above very nice at all setting of auctions is the leading of... And give it 1.4 stars out of 5 salt out there and by units which are always icy Park/Maitland....

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